Questions, feedback or a problem? Write to support@norfa.fun and include your iPhone or iPad model and iOS version if something is not working.
Common questions
Do I need an account? No. There is no account or sign-in. Everything you enter is stored on your device.
Where is my data, and can you recover it? Only on your device. We keep no copy, so we cannot restore anything that is deleted or lost. Your phone's own backup (iCloud Backup) is the safety net, so keep it switched on.
How do I move to a new phone? Restore it from your device backup. The app has no export or sync feature.
How do I send a report or an invoice? Open it and use the share button, or email it from the app. It is a PDF made on your phone.
Are the dose suggestions exact? No. They are guidance based on published pool-care methods and the strengths you enter for your own products. Follow the product label, never mix chemicals, retest after dosing, and decide the final dose yourself.
Does the app take payments? No. Invoices are a record. You record payments yourself after you receive them.
Why does the app ask for the camera, photos and location? Camera for photos at a stop, photos to choose a picture, and location while the app is open to put the day's stops in a driving order. You can refuse any of them.
A stop does not appear on the map. The address is turned into a position by Apple's services, which needs an internet connection. Check the address and try again online.