Please read these terms before you use ClearRoute X. By installing or using the app you agree to them.
In short
It is a tool for pool professionals. You stay responsible for the water you treat, the chemicals you add, your reports and your invoices.
Dosing is guidance, not an instruction. Always follow the product label, never mix chemicals, and check with a test before and after. You decide the final dose.
Billing is record-keeping. The app does not process payments and is not accounting, tax or legal advice.
Your data is yours, and it stays on your device. We keep no copy and cannot recover it. Your phone's own backup is your safety net.
The app is provided as it is. We cannot promise it is free of mistakes, and our responsibility is limited as far as the law allows.
1Acceptance of these terms
These Terms of Use ("Terms") are an agreement between you and the developer of ClearRoute X ("we", "us", "our") for the ClearRoute X mobile app ("the App"). By installing or using the App you confirm that you have read and understood these Terms, that you are old enough and able to enter into this agreement, and that, if you use the App for a business, you have authority to accept the Terms for that business. If you do not agree, do not use the App.
2What the App is, and what it is not
ClearRoute X helps a person who services swimming pools to:
plan the day's route, move or skip stops, and see the month ahead
record water test readings and see whether each one is low, in range or high
get dosing suggestions in the products they carry
make PDF service reports for customers
make invoices and keep track of what has been paid
The App records and calculates from what you enter. It does not test water, look at a pool or detect problems. It does not certify that any water, equipment or pool meets a health code or standard, and it gives no engineering, medical, legal or safety advice.
3Water chemistry guidance and safety
This section matters most, because pool chemicals can hurt people.
Suggestions, not instructions. Doses, targets, the water balance index and the "Low, OK, High" markers are guidance. They follow published pool-care methods (including the widely used Trouble Free Pool "Pool Math" formulas) and use the strengths you enter for your own products. Real water, real products and real pools differ, and published methods themselves differ from one another. You decide the final dose.
Read the label. Follow the manufacturer's label and safety data sheet for every chemical: protective equipment, handling, dilution, storage and disposal. If a suggestion in the App disagrees with a label, follow the label.
Never mix chemicals. Add chemicals separately, one at a time, to circulating water, and never combine them with each other. Mixing some pool chemicals, for example chlorine products with acids, releases toxic gas. The App reminds you to add chemicals separately; that reminder does not replace training.
Test first, test after. Dosing depends on accurate readings. Check that your test kit is fresh and that you read it correctly. Retest after adding chemicals, especially acid, because pH drifts.
Swimmers' safety. The App cannot tell you when it is safe to swim. Follow local health rules and your own judgement before anyone enters the water.
Your inputs matter. A wrong pool volume, product strength or reading gives a wrong dose. Check what you enter.
4Your professional responsibility
Be qualified. Use the App for pool service only if you are trained, and licensed or certified where your area requires it. Follow the codes, standards and laws that apply to your work.
Your reports are yours. You are responsible for what is in every report you create or send, including notes, photos and the readings shown.
Insurance and licensing. You are responsible for any licence, insurance and consumer-protection rules that apply to you.
Permission. Have the right to photograph a property and to keep your customers' personal information, and treat gate codes and access details with care.
5Invoices, payments and records
The App helps you make invoices and keep track of what customers owe. It is a record-keeping aid.
No payment processing. The App does not take, hold or move money. You record payments yourself after you receive them, by whatever method you and your customer use.
Not accounting, tax or legal advice. Tax is a simple percentage you set, applied to the invoice total after any discount and rounded to the cent. Check that it matches the rules for your business and area, and use an accountant for tax and bookkeeping.
Check before you send. Review each invoice before you send it. You are responsible for the amounts, the dates and whether the invoice is correct.
Sent invoices are voided, not erased. To keep a clear record, an invoice you have sent is voided rather than deleted, and invoice numbers are never reused.
Keep your own records. Keep copies of what you send and what you are paid, as the law requires for your business.
6No account, and your data
The App has no accounts. Everything you enter is stored on your device. We do not receive it and we do not make copies of it. As described in our Privacy Policy, this means we cannot recover data that is lost, deleted or damaged, for example if your phone is lost, reset or broken, or if you delete the App.
You are responsible for keeping your own copies of anything you need, such as the PDF reports and invoices you send. Your phone's own backup (iCloud Backup or Google backup), which Apple or Google provide and not us, is the best protection, so we suggest keeping it switched on.
7Your content
You own what you create in the App: your customer information, photos, notes, readings, reports and invoices. We claim no rights to it, and we do not receive it. You are responsible for having the right to record and share it.
8Acceptable use
You agree not to:
use the App for anything unlawful, or to mislead anyone, including recording a visit that did not happen or a reading you did not take
present a report as covering more than you tested or did
copy, modify, reverse engineer or resell the App, except where the law allows it despite this term
remove notices from the App, or use the App in a way that could damage it or interfere with other people's devices
9Licence
We give you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own business or personal use, under these Terms and the rules of the app store you got it from. The App is licensed, not sold. We keep all rights in the App not expressly given to you.
10Maps, address lookup and other services
Parts of the App use services provided by Apple or Google, such as Maps, address lookup, the share sheet, the camera and the photo picker. They are provided by those companies under their own terms. We do not control them and are not responsible for them. Map positions found from addresses can be wrong; always check an address before you drive to it.
11Updates and availability
We may change or improve the App, and we may stop offering it. We are not required to provide updates, but when we do, they may be needed to keep using the App. We do not promise the App will always be available or work without interruption.
12Disclaimer of warranties
The App is provided "as is" and "as available". To the fullest extent the law allows, we give no warranties of any kind, express or implied, including that the App will be error-free, that its calculations or suggestions are correct for your pool, or that it is fit for a particular purpose. Some places do not allow some of these exclusions, so some may not apply to you.
13Limitation of liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profits, data, business or goodwill, or for any injury, illness or property damage that comes from how you treat water, handle chemicals, or rely on the App. Our total liability for any claim connected with the App is limited to the amount you paid for it, or if you paid nothing, to a small token amount as the law allows. Nothing in these Terms limits liability that cannot be limited by law, such as for death or personal injury caused by our negligence where the law does not allow that to be excluded.
14Your responsibility to us
If a claim is made against us because of how you used the App, for example a customer's claim about water you treated or a report you sent, you agree, as far as the law allows, to cover our reasonable costs of dealing with it, unless we caused it.
15Ending these Terms
You can stop using the App at any time by deleting it. We can end your licence if you break these Terms. When the licence ends you must stop using the App and delete it. Sections that by their nature should continue to apply will do so.
16If you got the App from the Apple App Store
These apply in addition, and Apple is not a party to these Terms:
Acknowledgement. These Terms are between you and us, not Apple. We, not Apple, are responsible for the App and its content.
Scope of licence. Your licence is limited to use on Apple-branded products you own or control, as allowed by the App Store rules.
Maintenance and support. We, not Apple, are responsible for any maintenance and support. Apple has no obligation to provide any.
Warranty. If the App fails to meet a warranty that applies, you may tell Apple and Apple will refund the purchase price if you paid one. To the extent allowed by law, Apple has no other warranty obligation for the App. Other claims, losses and costs are our responsibility.
Claims. We, not Apple, are responsible for any claims about the App, including product liability, legal or regulatory requirements, and consumer-protection claims.
Intellectual property. If a third party claims the App infringes their rights, we, not Apple, are responsible for investigating and resolving it.
Legal compliance. You confirm you are not in a country under a US embargo or on a US list of prohibited parties.
Third-party terms. You must follow any third-party terms that apply when you use the App, such as your mobile network terms.
Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
17Governing law
These Terms are governed by the laws that apply where the developer operates, without regard to rules about conflicts of laws. If you are a consumer, you also keep the protections that the mandatory law of the place where you live gives you.
18Changes to these Terms
We may update these Terms. The new version will be in the app with a new date at the top. If you keep using the App after a change, you accept the new Terms. If a change matters, we will say so when you update.